Welcome to Our Help Site

• Let's get you started!
• [RECOMMENDED] Book a Video Call with us!

• Order Turnaround Times
• Checking order progress
• Shipping Information for EUR store users
• Shipping Information for USD store users
• Terms & Conditions of Sale
• Payment Methods & VAT Info
• Warranty & Instructions to Store Albums

See all articles in General Info & Policies →

• What QT products does Pic-Time offer?

• AriaBook - layflat silver halide album
• ArtBook
• The Journal
• PrimaBook
• QT Pocket
• Slip-In Matted Albums

• NEW! Matted Photographic Prints
• NEW! Mounted Photo Prints & Wooden Stand
• Photographic Prints
• Matte Paper Prints
• Cotton Paper Prints
• Deckled Edge Cotton Paper Prints
• Matted Cotton Prints

See all articles in Prints →

• Print Case
• Leather Print Envelope
• Album Lid Box
• Album Wood & Fabric Box
• NEW! Clamshell Album Box
• Album Kraft Box
• Clamshell Print Box

See all articles in Boxes →

• Flat Rate Album Duplicates
• 30% off Album Duplicates
• Folios
• USB Drives

• Product Photos
• Product Videos

• 50% OFF Studio Sample Albums
• Test Prints
• Paper Set
• Fabric Swatches
• Sample Kit Basic & Deluxe
• Clamshell Starter Kit

• Personalisation Chart
• Cover Options in Cover Design Tool
• Embossing
• QT Embossing Stamps
• Premium Embossing Stamp
• Custom Embossing Stamp
• Studio Logo Stamp

See all articles in Personalisations →

• How To Use The Cover Creator Design Tool
• Troubleshoot Problems with Uploading Album Files
• AlbumWorks FREE Designer
• How to design in Fundy Designer
• How to design in SmartAlbums
• How to design in Photoshop / InDesign
• Virtual Screen Calibration

See all articles in How to Design →

• NEW HELP CENTRE!