Shipping Information for USD store users

USD STORE SHIPPING INFORMATION

Terms & Conditions
  • Please check the details of your order thoroughly, especially the address, zip code, telephone number etc. Shipping may be delayed due to a lack of / incorrect shipping details.
  • Turnaround starts the next business day following the submission of the complete and correct order and when payment has been received.
  • If you pick “graphic help”, your order will be put into production the next business day after you accept the project.
  • Production time is counted in business days (so excluding weekends & national holidays in Poland).
  • Production time is determined by the product in the cart with the longest turnaround time, for example, if you order prints + ArtBook, the estimated turnaround time will be up to 25 business days and not 7 business days.
  • Free Shipping on orders over $750.

Do you need your order fast? Check Order Turnaround Times

  • Expedited Turnaround - up to 14 business days in production. $35 + shipping fee.
  • Express Turnaround - up to 7 business days with shipping on 8th day at latest. If available, your order will be subject to a surcharge of 40% of order value + shipping fee. Please note the rush request in the comments when you place your order and triple-check the order details, files and shipping address, then contact support@qtalbums.com with the subject “RUSH REQUEST” to check specific availability for your target date and to get an adjusted invoice for the added service.

Please note! Transit times are not guaranteed - the shipping companies have suspended service time guarantees due to Cov-19.

Please be patient as you may not see timely/accurate updates on your package at each stage throughout its journey.

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USD Store Shipping Rates:

Shipping from USD Store to the USA

  • Standard Shipping $10
  • Expedited Turnaround $35 + Shipping
  • Express Turnaround rate (+40%) + Shipping
  • Free Shipping on orders over $750

Shipping from USD store to Europe - EU, Norway, Switzerland, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Isle of Man, Italy, Latvia, Lithuania, Malta, Netherlands, Norway, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom

  • Standard Shipping $10
  • Expedited Turnaround $35 + Shipping
  • Express Turnaround (+40%) + Shipping
  • Free Shipping on orders over $750

Shipping from USD store to Rest of the world (like Canada, Australia, UAE, Hong Kong)

  • Standard Shipping $35
  • Expedited Turnaround $35 + Shipping
  • Express Turnaround (+40%) + Shipping
  • Free Shipping on orders over $750

Shipping from USD store to Domestic location  (Poland only)

  • Standard Shipping $10.00

Cov-19 & Shipping Information

Shipping delays are possible!
Transit times are being impacted worldwide as carriers deal with back-ups and increased volume related to Covid-19. UPS and FedEx have suspended service-time guarantees until further notice as well as signature services. Please be patient as you may not not see timely / accurate updates on your package at each stage throughout its journey.

You are responsible for ensuring a secure/safe delivery address and this is even more important when signature is not required. The major carriers provide delivery management service/app that will help keep you informed on the status of your package, as well as allow you to have a package held for local pick-up or re-routed.
Please make sure you utilize these services.

FedEx Delivery Manager
https://www.fedex.com/en-us/delivery-manager.html

UPS My Choice
https://www.ups.com/pl/pl/services/tracking/mychoice.page

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